Question and Answer

We are fasteners specialist that produce customized and specialized fasteners.

Q & A

1. What information do I need to specify in my Request For Quotation Form?


In order for us to provide accurate and best quotation to you; 

Please provide the following information: (if possible)

  1. Order Quantity 
  2. Material
  3. Drawings and samples
  4. For standard parts, please provide National Standards Codes (e.g. DIN , IFI, ANSI...ect)
  5. Head Type (e.g. Flat, Pan, Round...ect)
  6. Driver Type (e.g. Philips, S-type, H-type...ect)
  7. Nominal Size (Diameter x Length)
  8. Thread Size
  9. Item Type and Application (e.g. Machine Screw, Tapping Screw, Wood Screw...ect)
  10. Surface Finish Type (e.g. Tinning, Zinc Plated...ect)
  11. Packaging Details (e.g. Small Packaging, Normal Bulk Packaging…ect)
  12. Quotation Shipping Terms (e.g. FOB Taiwan, CNF, CIF)

Please email us your RFQ's with above details to: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. What Method Of Payment Do You Accept?


For our domestic customers in Taiwan; 

We accept 60 Days Invoice payment.

For our international customers, 

Method of Payment: T/T Only.  

For new customers, 50% Deposit before production date.  50% Balance payment before shipment date.    

For our existing customers, 30% Deposit before production date. 70% Balance payment ​before shipment date. 

 

3. What Is The Minimum Order Quantity (MOQ)?


There is no MOQ limitation if you are buying domestically in Taiwan. Small order acceptable.

However, for international exports, if the total order amount is less than USD$4,000.

Then, there incurs an extra handling charge of USD$200 to cover the additional shipping delivery handling fees. 

4. Where Can I Post My Samples In The Mail?


Please deliver your sample(s) to our head office address:

  • ATTN: Justin Tsao
  • Rainbow Hardware Co., Ltd. 
  • No. 35, Renzhong St, Sanzhong District New Taipei City, Taiwan 24151 
  • Tel : +886-2-29837266 
  • Fax : +886-2-29874797 
  • E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

*Note: Please remember to add your name and address at the back of the envelope. Thanks!! 

Contact Us

Justin Tsao

+886-2-2983-7266

+886-975-859-958

+886-2-2987-4797

rainbow-go

info@rb-hardware.com

No. 35, Renzhong St, Sanzhong District, New Taipei, Taiwan 24151